Your personal data is important to us

Vortx, Inc. is a US based organization which builds, sells, on-boards and hosts a number of payment (eCommerce) applications. We offer the ability for our hosted clients to capture, store and protect data under contract with their shoppers.

What we need to collect

We only collect basic personal data about you which does not include any special categories of information or location-based information. This does however include name, address, email etc. We collect only the data that is necessary for us to contract with you, when you purchase goods or services from us. Our company will be what’s known as the ‘Controller’ of the personal data you provide to us.

Why we need it

We need to collect data that is contractually required for us to process an online payment, to deliver your purchased product and to meet our statutory reporting obligations. In such cases, we don’t need to get your consent (since we can’t fulfill our contract without the data) but we still want you to know how carefully we manage the protection of that data. We will not collect any personal data from you that we do not need in order to provide and oversee this service to you.

What we do with it

All the personal data we process is processed by our staff, and, for the purposes of IT hosting and maintenance this information is located on servers that are located in the United States.   We will only share your data with third parties who are acting as our agents, and without exception these agents will be providers of products and services (or trials thereof) for which you have subscribed, as follows:

  • When you purchase a third-party plug-in or service, we need to pass your data to the author
  • When you sign up for a trial of a service offered by a third party, we need to pass along your data
  • If we are carrying out third-party PCI scanning, then we will share your email address to forward scan results

Our third party agents have already assured us of their preparedness for data protection compliance.   

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. Our online store allows our administrators to anonymize and delete your personal data in a timely and responsible manner and also allows you to request the immediate deletion of your data once the transaction is full and final and we have met our statutory reporting obligations. You will find an option to delete the data on your account page. (You will not be able to delete data where we have an overriding obligation to retain it.) Vortx may be liable for the onward transfer of EU and Swiss personal data to agent third parties unless we can prove that we were not a party to the damages.

Vortx, Inc.
2245, Ashland Street, Ashland, OR 97520

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